Returns Policy

Overview

Due to the nature of prescription medications, all prescription sales are final and cannot be returned or exchanged. Because prescriptions are filled and dispensed by a licensed pharmacy specifically for each patient, we are unable to accept returns, even if the medication is unopened or unused. This policy helps ensure patient safety and complies with applicable pharmacy regulations. If you receive the wrong medication, your order is damaged during shipping, or there is an issue with your prescription, please contact our customer support team immediately. We will work with you and the dispensing pharmacy to resolve the issue as quickly as possible.

NEED HELP?

Contact us at orders@thecream.world for questions.